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Featured articles

• What do I need to bring to the pick up?
• What happens if I am unable to come to the pick up?
• I can't make the pick up time. What are my other options?
• Do you offer shipping?

Bidding on Auction Ninja

• I'm having trouble registering on Auction Ninja to bid.
• What's with the timer resetting?
• Why was I immediately outbid on an item?
• What do you with items that didn't sell or are not picked up?
• What is a buyer's premium?
• What exactly is an online auction?
• Do you offer walk-throughs of the property or previews?

Selling with Bird's Nest Auctions

• What if I don't have enough items for an estate liquidation?
• Do you set the prices for items?
• I'm interested in having an estate auction. What's the process?

Shipping on Auction Ninja

• Do you offer shipping?
• I asked to have my items shipped. Why am I getting an email with local pick up instructions?
• What do I do if I need an item shipped?
• How do I know what items can be shipped?
• What happens if I purchase an item for shipping that is not shipping eligible?
• Can I use my own shipping label or account?
• Do you ship furniture?

Pick Up Questions

• What do I need to bring to the pick up?
• What happens if I am unable to come to the pick up?
• What if an item I purchased doesn't work?
• I can't make the pick up time. What are my other options?
• What if I don't like the item when I pick it up?
• The listing says I have to bring help to move an item. Why can't I move it by myself?
• Why do you have Friday pick ups? Don't most people work?